Crew C. Cypher

Managing Director, Coffman Employment Lawyers

As Managing Director of Coffman Employment Lawyers, Crew Cypher directs the firm’s growth engine with a precision and clarity rarely seen in the legal industry. He oversees all business development, client acquisition, and strategic expansion initiatives - architecting the systems, processes, and technology that allow Coffman Employment Lawyers to serve employees with speed, consistency, and exceptional care.

Crew leads the complete front-end of the client journey, ensuring every individual who contacts the firm is met with a world-class experience. From intake optimization to lifecycle automation, he designs the operational infrastructure that powers the firm's continued expansion while elevating the standard of service employees receive.

Before joining Coffman Employment Lawyers, Crew scaled complex, multi-national operations for companies such as Uber and Lime, where he built and led high-performing global teams across more than 300 cities and six continents. His background in high-growth environments gives him an uncommon ability to bring order, momentum, and strategic insight to fast-moving organizations.

At the firm, he partners closely with attorneys and staff to ensure they have the systems, data, and business support needed to focus fully on legal advocacy. Crew’s leadership blends operational excellence with a deeply client-centered philosophy: grow the firm, serve people better, and expand access to justice across the regions Coffman Employment Lawyers supports.

Outside of work, Crew leads an intentional, family-oriented life anchored by faith, fitness, and fatherhood, bringing the same focus and discipline to his personal world that he brings to the firm.

Key Achievements

• Engineered a comprehensive business development platform that integrates CRM, automation, data intelligence, and multi-channel acquisition into a cohesive, high-performance growth system.
• Redesigned the intake and onboarding experience to deliver faster, clearer, and more supportive communication for employees seeking representation.
• Accelerated firm expansion efforts, preparing Coffman Employment Lawyers for strategic multi-market growth through new office development, regional positioning, and brand elevation.
• Strengthened attorney productivity and case efficiency by fully owning the front-end pipeline, allowing legal teams to focus exclusively on high-impact legal work.
• Instilled modern operational standards that improved responsiveness, increased conversion quality, and created visibility across every stage of the client lifecycle.

Education and Certifications

Miami University – Farmer School of Business

B.S., Finance

Additional professional strengths include:

• Scaled operations leadership
• Client acquisition and growth strategy
• CRM architecture and lifecycle automation
• Data-driven performance optimization